Dhokebaji Privacy Policy — Your Data Is Safe With Us

Welcome to dhokebaji.bet. This Privacy Policy explains how dhokebaji collects, uses, stores, and protects your personal information. By using our website or creating an account, you agree to this Privacy Policy.

This policy applies to all dhokebaji services, mobile apps, websites, and associated platforms. If you disagree with any part of this policy, please discontinue use of our services and contact support.

As a responsible online betting platform, dhokebaji places your privacy above all else. We believe transparency and trust are the foundation of a lasting relationship.

Dhokebaji collects information in several ways. Details are outlined below:

Information Collected Directly from You:

• Name, date of birth & gender
• Email Address & Mobile Number
• Residential Address & Country
• National ID, passport, or birth certificate details (for KYC verification)
• Payment information — mobile banking numbers, etc.
• Any information or preferences provided by the user themselves

Automatically Collected Data:

• IP address and device type
• Browser and operating system information
• Time spent on site and pages visited
• Login times and session data
• Data Collected via Cookies & Tracking Technologies

Dhokebaji uses your information only for lawful and specified purposes. Our core data use objectives are:

• Account management: To create, manage, and keep your account secure.
• Identity Verification: To complete the KYC process and verify your age.
• Service Delivery: To operate betting, gaming, and payment services.
• Contact: To send important notifications, transaction confirmations, and provide support.
• Fraud Prevention: To detect suspicious activity and ensure platform security.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To use analytical data to improve your overall experience on the platform.
• Relevant Offers: To send you promotional offers and bonuses tailored to your preferences (only with your consent).

Dhokebaji may share your personal information with third parties in limited and specific circumstances:

• Payment Processors: Necessary information is shared with mobile banking services such as Mobile Pay, Nagad, and Rocket to process transactions.
• Identity Verification Services: With approved verification agencies to complete the KYC process.
• Law Enforcement Agencies: When required by court order or legal obligation.
• Anti-Fraud System: With relevant security agencies to prevent fraud.
• Technical Service Providers: With servers, cloud storage, or technical service providers — all of whom are required to comply with our privacy policy.

Outside of the cases mentioned above, your information will never be shared with any third party without your consent. All third parties are bound by confidentiality agreements with us.

The dhokebaji website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and site security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and layout settings.
• Analytical Cookies: To understand how users interact with the site (fully anonymized).
• Preference Cookies: To remember your past preferences and activity.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may prevent certain features of the site from functioning properly.

Dhokebaji uses industry-leading security technology to keep your data safe. The key components of our security framework are:

• 256-bit SSL/TLS Encryption: All data transmitted on the website is fully encrypted.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): Two-factor authentication for account access.
• 24/7 Security Monitoring: Round-the-clock system monitoring and detection of suspicious activity.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Data Backup: Regular backups are maintained on secure servers.

Please note that no one can guarantee 100% security on the internet. We encourage you to take precautions on your end as well — use a strong password and never share your login credentials with anyone.

Dhokebaji does not retain your information longer than necessary. Data retention periods are as follows:

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.

As a dhokebaji member, you have the following rights over your personal information:

• Right to Know: You have the right to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your information be restricted.
• Right to Portability: You can request your data in a structured, machine-readable format.
• Right to Object: You can opt out of marketing communications or request restrictions on certain uses of your data.
• Right to Withdraw Consent: You may withdraw your consent at any time, though this will not affect any processing already completed.

Dhokebaji is strictly for users aged 18 and above. We do not knowingly collect information from any minor.

• Age is verified at registration through date of birth confirmation.
• If we have any doubts, we may request additional documents to verify your age.
• If a minor's account is identified, it will be immediately closed and all collected data will be deleted.
• If a parent or guardian believes their child has created an account, please notify us immediately at support@dhokebaji.bet.

Dhokebaji's platform incorporates certain third-party services and technologies that enhance your experience. There are a few important things to be aware of in this regard:

• Payment Gateway: Our payment partners operate under their own privacy policies. Transaction data is shared with them exclusively for payment processing purposes.
• KYC Services: Approved third-party services are used for identity verification, and all such parties strictly adhere to data protection standards.
• Cloud Services: Internationally recognized cloud services are used for secure data storage.
• Analytics Tools: Internal analytics tools are used to monitor site performance.

All third-party partners are bound by confidentiality agreements with us and may only use your information for the purposes specified in those agreements. In the event of any third-party data breach, we will notify you as quickly as possible.

Dhokebaji reserves the right to modify this privacy policy, in part or in full, at any time. When changes are made, we will take the following steps:

• The date of any changes will be updated on this page.
• For significant changes, a notification will be sent to your registered email address.
• A notice may be posted on the site's homepage or login screen.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy. If you have any questions about the changes, please contact our support team.

Contact us for any questions, requests, or complaints regarding our privacy policy:

• Email: support@dhokebaji.bet
• Response Time: Usually within 24–48 hours
• Support Hours: 7 days a week, 24 hours a day

We take your privacy complaints with the utmost seriousness. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.